Claims information

A unique benefit of Tokio Marine HCC's Cyber & Professional Lines Group integrated services, our in-house claims experts are as smart as they are considerate. Having worked alongside our underwriting teams in developing the policies, our claims personnel have direct insight into coverage concerns and how to respond most effectively to the crisis at-hand.

From the moment a claim is reported, our claims examiners assess coverage and coordinate with the policyholder to engage appropriate support, including legal counsel, as needed. Whether it’s a cyber breach or an employment practices issue, our expert examiners are dedicated to coach you through the process and achieve a swift resolution.

Contact claims

Please be sure to review your policy or contact your broker for appropriate claims reporting information and contact information when submitted a claim.

Cyber policyholders:

Please email [email protected] or call 888.627.8995

All Other Houston Casualty Company, U.S. Specialty Insurance Company, Avemco Insurance Company or HCC Specialty Insurance Company policyholders:

Claims must be submitted, in writing, to [email protected]
If you need to reach someone in the Claims Department, please contact 800.742.2210

NAS Insurance policyholder:

Please email [email protected] or call 888.627.8995