Surety Bond Claims

For faster claims handling, file your claim using Tokio Marine HCC Surety Group's Online Portal. To start please have ready:

  • Your contact information 
  • Any supporting documentation (photos, contracts, receipts, etc.) 

Then begin by choosing the option below that best describes your situation. If you need any assistance contact the Claims Department at 310-649-0990 between 8:30 am and 4:30 pm PST.

Contractor’s license bond CLAIMS in California

If you believe you have incurred damages as a result of poor work or abandonment by a contractor, complete this form Breach of Contract.

If you have provided services and/or materials on a job and remain unpaid, or you are an employee seeking to recover wages, or a trust seeking to recover unpaid contributions, complete this form Unpaid Material-Services, Wages, and/or Trust Funds.

Contractor’s license bond CLAIMS in Washington and Oregon

Contact the Claims Department directly at 310-649-0990 for instructions.

Contractor’s license bond CLAIMS in all other states

If you believe you have incurred damages as a result of poor work or abandonment by a contractor, click here Breach of Contract.

If you have provided services and/or materials on a job and remain unpaid, or you are an employee seeking to recover wages, or a trust seeking to recover unpaid contributions, complete this form Unpaid Material-Services, Wages, and/or Trust Funds.

icc broker bond/freight broker bond claims

If you are a motor carrier or shipper by motor vehicle and you are owed any sums for which a licensed broker or a licensed freight forwarder may be legally liable, complete this form ICC Broker Bond.

CONTRACT payment bond claims in all states

If you are making a claim on a payment bond, complete this form Payment Bond.

For all other claims or inquiries, contact

Tokio Marine HCC – Surety Group  
Attn: Claims Department
801 South Figueroa Street Suite 700
Los Angeles, CA 90017  

310-649-0990

suretyclaimsinquiry@tmhcc.com