Specialty Group Claims Information


Tokio Marine HCC - Specialty Group stands ready to assist our valued brokers and insureds with any potential claim incident or claims related inquiry.

General Claims Inquiries
Tel: 800-927-6306
[email protected]

Loss Run Inquiries
[email protected]

High Limit Disability Policyholders
[email protected]

Prize Indemnity, Weather and Event Cancellation Policyholders
[email protected]

Sports and Recreation Facilities, Special Event Liability and Amateur Sports Policyholders
American Claims Management (ACM) is the highly experienced third party administrator for our sports and recreation facilities, special event liability and amateur sports programs.

ACM Claims Reporting
Claims Department Mailing Address:
P.O. Box 9060
Carlsbad, CA 92018-9060
Toll Free: 888-799-2919
General Fax: 619-744-5094
Email: [email protected]
ACM Website: acmclaims.com

ACM Loss Runs & Broker Requests
Email: [email protected]

Product Contamination
Crisis response assistance hotline (Stericycle): 1-877-650-8364
Number to report a claim where crisis response assistance is not needed: 1-914-242-7809
[email protected]

Restaurant Recovery
Crisis Line (The Acheson Group): 1-800-836-5826
Claim notification: [email protected]

Kidnap Ransom
Crisis line (Unity Advisory Group/On Call International): 1-410-571-2628
[email protected]