Provided by Public Risk Group

Public Risk Claims

Claims process

Each claim is unique in its nature and complexity. The following steps describe the typical claims management process and workflow:

  • Receipt of claim or incident notice
  • Review of claim / assignment to appropriate adjuster / acknowledgement email
  • Adjuster review for coverage and coverage determination
  • Contact with insured / analysis of covered claims / liability-damages determination
  • Claim resolution
  • File closure

Main contacts

Head office

1700 Opdyke Court
Auburn Hills MI 48326

Scott Stinson

Casualty & Litigation Claims Manager

Charlie Stevens
Charlie Stevens

Water District Program Claims Manager

Katie Toman

Property Claims Manager