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See all the news storiesTokio Marine HCC International (TMHCCI), a member of the Tokio Marine HCC (TMHCC) group of companies based in Houston, Texas, has announced two senior appointments to its Claims Performance team.
Stephanie Kovatchev joined on 1 July as Head of Claims Performance from The Hartford, where she served as Claims Operations Manager. Kovatchev brings over 15 years of insurance industry experience across claims operations, having previously held positions at Tokio Marine Kiln, Chubb, and AXA France. She will report directly to Gavin Bridges, Chief Claims Officer at TMHCCI.
Louise Sawallich joined on 20 July as Delegated Claims Authority (DCA) & Outsource Delivery Manager from MS Amlin, where she was Delegated Authority Claims Manager. Sawallich brings almost three decades of insurance industry experience, with deep delegated authority claims expertise, having previously held roles at QBE, Churchill Insurance and Cunningham Lindsey. She will report to Kovatchev in her new role.
The appointments reflect TMHCCI’s commitment to continuous improvement across its claims function as the company invests in specialist expertise, smarter use of data and innovative processes to ensure brokers and insureds continue to receive the highest standard of service.
Gavin Bridges, Chief Claims Officer at TMHCCI, said: “Stephanie and Louise bring exactly the kind of experience and specialist knowledge this team is built on. Stephanie's track record of driving operational excellence across complex international environments, and Louise's deep expertise in delegated claims governance within the Lloyd's market give this new function real strength and credibility. I am delighted to welcome them both to TMHCCI.”
ABOUT TOKIO MARINE HCC
Tokio Marine HCC is a member of the Tokio Marine Group, a premier global company founded in 1879 with a market capitalization of $86 billion as of March 31, 2026. Headquartered in Houston, Texas, Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom and Continental Europe. Tokio Marine HCC’s major domestic insurance companies have financial strength ratings of ‘A+’ (Strong) from S&P Global Ratings, ‘A++’ (Superior) from AM Best, and ‘AA-’ (Very Strong) from Fitch Ratings; its major international insurance companies have financial strength ratings of ‘A+’ (Strong) from S&P Global Ratings. Tokio Marine HCC is the marketing name used to describe the affiliated companies under the common ownership of HCC Insurance Holdings, Inc., a Delaware-incorporated insurance holding company. For more information about Tokio Marine HCC, please visit www.tokiomarinehcc.com.
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