Monday 17 November 2025 - Thought Leadership

Collaboration is key to a healthy Trade Credit market

Trade Credit Behind every good Trade Credit policy lies a great relationship and in a world where supply chains are stretched and market conditions can change overnight, it is collaboration, rather than paperwork, that brings that policy to life.

At Tokio Marine HCC International (TMHCCI), partnership has always been at the heart of our proposition - whatever market we are serving - because we believe it builds confidence in the proposition, the policy and the protection we provide. 

A truly successful Trade Credit relationship is a three-party relationship between us, the broker and the clients. The relationships forged help businesses trade safely and protect their balance sheets when things don’t go to plan. That protection can only be provided if we all communicate openly and learn from one another on a regular basis. 

To keep those conversations flowing, we have made a long-term investment in bringing brokers and underwriters together through our Risk Surgeries and New Broker Training sessions. These sessions are designed to break down barriers, share knowledge, and strengthen mutual understanding across the market.

In 2025 alone, we have hosted nine events, attended by more than 300 brokers and partners, to exchange ideas and work out how we can collectively support our clients in a fast-changing economy.

These sessions aren’t just presentations; they are conversations and debates. We share insight on how we view different sectors, explain the reasoning behind our underwriting decisions, and crucially, invite brokers to tell us what they are seeing on the ground and hearing from clients. That open dialogue helps us catch emerging issues early and adapt our approach to uncover new opportunities for growth. 

It is not just seasoned professionals who are shaping Trade Credit conversations. As new professionals enter the market, we want to make sure they understand not just the mechanics of Trade Credit, but also the crucial collaboration that drives it.

Our New Broker Training programme provides a clear introduction to how the product works, where it fits within clients’ wider risk management strategies, and how TMHCCI approaches partnership. It is a supportive, practical environment where new brokers can build confidence and start forming the relationships that could eventually define their careers.

We will keep holding these sessions across the country because the face-to-face contact they offer is invaluable. Strong relationships are built over time, and the trust that develops from these exchanges benefits everyone - brokers, underwriters and, most importantly, clients and businesses that turn to us for protection.

These events are invite-only, but we are always open to new voices becoming part of the conversation. To register your interest or speak to one of our Trade Credit specialists, click here.

Contact details

Ray Massey
Ray Massey

Director of Credit - Trade Credit