Provided by Professional Risks

Travel Agents

Our Travel Agents insurance covers firms (large and small) that combine multiple travel services, which are then sold to the customer – directly or through an agent – as a single package. Such services might include accommodation, transport or vehicle hire.

Tokio Marine HCC is an expert in this niche market, with nearly two decades of experience underwriting these risks.

Our Travel Agents and Event Organisers insurance covers firms, large and small, that organise and manage events on behalf of their clients or that combine multiple travel services, which are then sold to the customer, directly or through an agent, as a single package. 

Our Travel Agents and Event Organisers product provides Errors & Omissions and Commercial General Liability under one policy, and is purpose-built for the Canadian market, to provide up-to-date coverage, written by experts and backed by a specialist underwriting team who understand the specific exposures associated with the Travel Agents and Event Organisers market.

 

Travel Agent Activities include:

  • Booking of Flight
  • Booking of Accommodation
  • Organising of Tours/Activities
  • Booking of Transportation

Event Organiser Activities include:

  • Booking of Venues
  • Booking of Accommodation
  • Appointment of Subcontractors
  • Invitation Management
  • Direction of Suppliers

Summary of coverage

  • Limits of Liability of up to $20,000,000 available on both E&O and CGL sections
  • Worldwide Jurisdiction cover available
  • Defence costs in addition to the Indemnity Limit as standard
  • 3rd Party Network Security and Privacy Liability as standard
  • Cyber Coverage available
  • Ability to package with D&O/EPL and other commercial insurances upon request

Claims examples

Flight Booking Error:
A travel agent books passengers on incorrect travel dates, resulting in missed flights and additional accommodation costs. The clients seek reimbursement.

Failure to Arrange Transportation:
Airport transfers booked as part of a package are not confirmed, causing additional transport expenses and delays.

Data Privacy Breach:
An attendee list containing personal information is mistakenly circulated to unauthorised recipients, leading to privacy allegations.

 
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Why choose Tokio Marine HCC?

Tokio Marine HCC is a leading specialty insurance group with offices in the United States, Mexico, the United Kingdom and Europe, transacting business in approximately 180 countries and underwriting more than 100 classes of specialty insurance.

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